Key Healthcare Advocates – keyhealthcareadvocates.com

Mitrina Knight RN, BCPA
336-542-1441
M.Knight@keyhca.com

COMPASSIONATE EXPERTISE SUPPORTING
YOUR HEALTHCARE JOURNEY

Mitrina Knight RN, BCPA

2023-03-17 10_02_13

Welcome to
Key Healthcare Advocates

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NAVIGATING OUR HEALTHCARE SYSTEM CAN BE COMPLEX AND DAUNTING.

Key Healthcare Advocates work one-on-one with clients and their loved ones to offer support and resources to help manage the uncertainty of a new diagnosis, procedure, or treatment plan. We partner with clients to navigate their health needs, hospital stays, home safety, and transitions of living. You are the most important person on your health care team, your well-being is our priority.

WHY DO YOU
NEED A
PATIENT ADVOCATE?

Finding the right support for yourself or a loved one is essential. Having a patient advocate on your team that can assist in making informed decisions based on compassionate expertise helps build a roadmap to optimal outcomes through communication, transparency, and dedication to the client's needs. By empowering clients with necessary tools and resources, we can assist in alleviating some of the stress involved in determining the next steps in your healthcare journey.

YOUR JOURNEY
OUR GUIDANCE
YOUR OUTCOME MATTERS

Your voice is the most important throughout this process, Key Healthcare Advocates can help amplify it. Despite thorough and comprehensive discharge planning, patients often find themselves lost and alone after leaving a care facility. Discharge follow-up can be the difference between a smooth recovery and an avoidable hospital readmission. Our services provide the necessary collaboration of care between your providers to reduce frustration and improve outcomes. Patient advocates know their way around the health system, so they can speak up and make sure your voice is heard.

Key Healthcare Client Experiences

❝Mitrina exemplifies the personal and professional traits every family member desires for their loved one’s healthcare journey. Her compassion, knowledge and attention to detail provided us a peace of mind. It was reassuring to know that we had a healthcare advocate who was close and accessible for our loved ones, given that were not able to be in the area. Mitrina was an integral part of transitioning our parents to a Life Plan Community and through the different levels of care over the years. Her ongoing management of various health crisis’, medication management, care plan meetings, and collaboration of doctors allowed our parents to focus on being independent as long as possible. It also allowed us to spend more quality time with them while we were able to visit. Her medical knowledge combined with a vast network of physicians in the area actually extended out parents lives. Mitrina’s guidance and ability to explain healthcare processes clearly and effectively helped us make informed decisions to fit our family’s needs, and resulted in better outcomes. We are so thankful to have had a true medical professional to help us along the way.❞

- Channing & Andy Freeman

❝Mitrina’s unique blend of experience, skills and personal traits make for an ideal patient advocate to those she is most passionate about serving. It is a privilege to consider her a friend, but also as someone who has been on the receiving end of her assistance and guidance as I was overwhelmed by a confusing healthcare system during a major health scare. Mitrina was exactly what I needed throughout that journey, and I have no doubt that she will serve the needs of others experiencing similar challenges.❞

- Pamela

❝Having recently lived through one of the most difficult times of my life, I cannot overstate how valuable and reassuring it was to have Mitrina Knight helping me navigate my mom’s care while in the hospital and when hospice was eventually called in. My husband and I are both intelligent, capable people who have spent our careers in the insurance business, so thought we’d be fine on our own managing care decisions for mom. It quickly became overwhelming and having Mitrina step in with her extensive knowledge of what to expect from doctors, home health care and hospice providers was such a huge help and relief. Her guidance was critical in understanding what to expect from both the provider and the payer side, which enabled me to maintain sanity during an incredibly stressful and upsetting time.❞

- W. Blake